By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions of Sale, as well as all applicable laws and regulations. These terms govern your use of the website, your interactions with its features and services, and any purchases made through the platform. If you do not agree with these provisions, please discontinue use of the website and do not place orders through our services.
You must be at least 18 years of age, or otherwise have the legal capacity required to enter into a binding agreement in the jurisdiction where you access the website. By creating an account, submitting information, placing an order, or otherwise using the website, you represent that the information you provide is accurate and complete and that you are authorized to accept these terms on your own behalf.
All content and materials displayed on this website may be protected by copyright, trademark, trade dress, or other intellectual property laws. This includes text, images, photographs, graphics, product descriptions, product specifications, logos, designs, software, layouts, page elements, and other materials made available through the website. Such materials may be owned by us, our business partners, suppliers, licensors, or other authorized parties. You may view or print limited portions of the website for your own personal and non-commercial shopping purposes. Any unauthorized copying, reproduction, modification, distribution, publication, commercial use, resale, framing, or exploitation of website content is prohibited.
Company names, trademarks, logos, product names, visual identities, designs, and other intellectual property belonging to us or third parties may not be copied, modified, reproduced, or used without appropriate authorization. All third-party trademarks and intellectual property rights remain with their respective owners.
We make reasonable efforts to ensure that product descriptions, images, measurements, specifications, pricing, availability, and other information presented on the website are current and accurate. However, occasional errors, omissions, technical inaccuracies, outdated information, or inventory discrepancies may occur. Product colors and visual details may also appear differently depending on the display, device, or settings used by the customer. Where legally permitted, we reserve the right to correct errors, modify website information, update product availability, revise pricing, or cancel orders that were placed based on an obvious or material error.
Website access, features, content, and services are provided based on availability. We do not represent or guarantee that the website will remain continuously accessible, completely error-free, secure, or free from interruptions. Technical failures, internet disruptions, maintenance, third-party systems, communication problems, or circumstances beyond our reasonable control may affect website performance. To the fullest extent permitted by applicable law, we will not be responsible for losses resulting from temporary service interruptions, system failures, transmission issues, or other events outside our reasonable control.
You agree to use the website only for lawful purposes. You may not attempt to interfere with the operation or security of the website, circumvent access controls, gain unauthorized entry into restricted areas, upload malicious code, introduce viruses or harmful software, use unauthorized automated tools, scrape or harvest website content, or collect personal information belonging to other users. Any activity that threatens the security, reliability, functionality, or integrity of the website may result in suspension or termination of access and any other remedies available under applicable law.
Products purchased through this website are primarily intended for ordinary personal use. Unless expressly authorized by us, purchases may not be made for unauthorized commercial resale, bulk redistribution, duplication, or other improper commercial purposes. We may limit, reject, suspend, or cancel orders when we reasonably believe that a transaction involves fraud, unauthorized resale, unusual purchasing patterns, excessive quantities, payment irregularities, or another violation of these terms. Purchase limitations may be applied based on account details, payment information, billing records, delivery addresses, order history, or other transaction-related factors.
These restrictions are not intended to prohibit lawful private transfers of previously purchased and used merchandise when such transactions are permitted under applicable law.
Promotional offers, coupon codes, special pricing, promotional programs, and other incentives are subject to the individual conditions communicated with each offer. Unless expressly stated otherwise, promotional benefits apply only to qualifying purchases made during the applicable promotional period and generally cannot be applied retroactively to completed transactions. We reserve the right to modify, suspend, discontinue, or limit promotional programs where appropriate.
The website may use automated technologies such as artificial intelligence systems, virtual customer service tools, search technologies, recommendation functions, fraud prevention tools, and other automated features. These technologies may assist with customer support, product discovery, website functionality, security, order processing, logistics, and other operational activities. Automated systems can occasionally provide information that is incomplete, inaccurate, or outdated. Accordingly, automated responses should not be treated as a substitute for official policies, product documentation, or direct assistance when exact or legally significant information is required.
Information generated by an automated system does not create a contractual obligation unless it has been specifically confirmed by an authorized representative. Customers should also exercise appropriate caution when entering personal, payment, or other sensitive information into automated features and should use only designated secure submission methods provided by the website.
Information relating to interactions with automated tools may be collected and handled in accordance with our Privacy Policy. Such information may be used for purposes including improving website functionality, customer service, automated technologies, security processes, and user experience. By using automated website features, you recognize that such systems have inherent technical limitations and may not always deliver complete or error-free results.
The website may contain links to third-party websites, applications, social media platforms, or other external services. These resources are operated independently and may have separate terms of use and privacy policies. Providing a link does not necessarily indicate endorsement, sponsorship, or responsibility for the content, security, availability, or practices of any third-party service.
Returns and exchanges are subject to the applicable return policy and any requirements associated with the specific purchase. Eligible merchandise will generally need to be returned within 30 days of the original purchase date. Products should ordinarily be unused, unworn, clean, and in suitable condition for resale, with original tags or packaging where applicable. Items showing stains, odors, pet hair, washing, damage, excessive wear, alteration, or other evidence of use may be considered ineligible.
Customers should complete the required return or exchange process before sending merchandise back. If authorization, documentation, or other preliminary approval is required, customers must obtain and follow the applicable instructions. Merchandise returned without complying with the required procedure may experience delays or may be refused.
After an eligible return has been received and approved, the applicable refund will generally be credited to the original payment method. Shipping charges may not be refundable where applicable. Refund processing will normally occur within approximately five to seven business days after the return has been reviewed and completed. The time required for the credit to appear in an account may vary depending on the customer’s bank, card issuer, payment provider, or other financial institution.
Where inventory permits, eligible merchandise may be exchanged for a different size. Size exchanges depend on available inventory and may not be offered for every product, order, or destination. Once an approved exchange is received and processed, the replacement product will generally be prepared for shipment within approximately five to seven business days.
If the requested replacement size is unavailable at the time the exchange is processed, the eligible purchase amount may instead be returned to the original payment method. Certain gift purchases or gift-related returns may be handled through store credit when applicable.
Requests involving a different color, design, style, or product may require the customer to place a new order rather than process an exchange. Qualifying replacement orders shipped within the United States may be eligible for free standard shipping where applicable. Customers may be required to pay for the replacement order before the refund for the original merchandise has been completed.
We may monitor return and exchange activity for indications of fraudulent conduct, policy abuse, excessive misuse, or repeated violations. Where allowed by law, we may limit or decline future return or exchange requests when available information reasonably suggests improper use of our policies.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless FALSE ALARM LLC, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from claims, liabilities, damages, losses, expenses, and reasonable costs resulting from your unlawful use of the website, misuse of its services, or violation of these Terms and Conditions.
For customers located in the United States, certain disputes may be subject to individual binding arbitration rather than court proceedings, except where applicable law provides otherwise or an exception applies. To the extent permitted by law, these terms and disputes relating to your use of the website or purchases made through it shall be governed by the laws of the State of California, without giving effect to conflict-of-law principles. Claims that are not required to be arbitrated may be brought before a state or federal court located in California, subject to applicable jurisdiction and venue requirements.
Before initiating formal legal action, both customers and FALSE ALARM LLC are encouraged to make a reasonable effort to resolve disagreements informally. Customers may contact us with a description of the issue, relevant transaction information, the circumstances involved, and the resolution they are requesting. We will review the matter and make reasonable efforts to determine whether an appropriate solution can be reached.
Where legally permitted, disputes must be brought on an individual basis and may not be pursued as class actions, collective proceedings, consolidated claims, or representative actions. Certain rights, claims, limitations, and procedures may be subject to additional requirements under applicable law.
If a court or other authorized authority determines that any provision of these Terms and Conditions is invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law. We may periodically revise these terms to reflect changes in our business practices, website functionality, services, policies, or legal requirements. Any revised version will generally become effective once posted on the website unless another effective date is expressly stated.
Independent Retailer of Authentic kuiu Products
We are an independent retailer offering authentic products from selected brands. We are not affiliated with or operated by kuiu.
FALSE ALARM LLC operates independently as a retailer of authentic KUIU products. References to KUIU or related product names are provided solely to identify the products available for purchase through our retail operations and do not indicate ownership, sponsorship, endorsement, partnership, or affiliation unless expressly stated.
Questions regarding these Terms and Conditions, orders, returns, exchanges, website access, or customer service may be directed to kuiuretailer@gmail.com or 1-800-648-9818. Written correspondence may be sent to 6244 CASTLEGATE DR W APT 9307, CASTLE ROCK CO 80108, US.